Shipping Policy

At Bowling Equipment Shop, we’re committed to providing professional bowlers and enthusiasts with top-quality equipment from leading brands like Brunswick, 900 Global, and Columbia 300. Our shipping and returns policies are designed to give you peace of mind with every purchase.

Shipping Information

Returns & Exchanges Policy

We stand behind the quality of our professional bowling equipment. If you’re not completely satisfied with your purchase, we offer a straightforward returns process.

Our Return Policy

• Most items may be returned within 15 days of receiving your order
• Item must be unused and in its original packaging
• Original proof of purchase must accompany the return

How to Initiate a Return or Exchange

Step 1: Contact Our Customer Service

Email us at [email protected] with your return/exchange request within 15 days of receiving your order. Please include:

• Your order number
• Item(s) you wish to return/exchange
• Reason for return

Step 2: Receive Return Authorization

Our team will respond within 1-2 business days with:

• Return authorization number
• Shipping instructions
• Return address (4494 Holt Street, Fort Lauderdale, US 33301)

Step 3: Ship Your Return

Package the item securely in its original packaging and include all accessories. Affix the return label provided (if applicable) or ship to:

Bowling Equipment Shop Returns
4494 Holt Street
Fort Lauderdale, US 33301

Note: Customers are responsible for return shipping costs unless the return is due to our error.

Refund Process

Once we receive and inspect your return:

• Refund Timing: 3-5 business days after we process your return
• Refund Method: Original payment method (Visa, MasterCard, JCB, or PayPal)
• Deductions: Original shipping fees are non-refundable

Exchange Process

For exchanges of bowling balls or accessories:

• Follow the standard return process above
• Specify the replacement item you want in your initial email
• We’ll ship the new item once we receive your return
• You’ll be responsible for any price difference and additional shipping costs

Damaged or Defective Items

If your bowling equipment arrives damaged or defective:

• Contact us immediately at [email protected]
• Include photos of the damage/defect
• We’ll arrange a free return label and expedite your replacement

International Returns

For customers outside the U.S. (excluding restricted Asian and remote regions):

• You’re responsible for return shipping costs and any customs fees
• We recommend using a trackable shipping service (DHL or FedEx)
• Refunds will exclude original international shipping costs

Thank you for choosing Bowling Equipment Shop for your professional bowling needs. We’re committed to ensuring you’re completely satisfied with every Brunswick, 900 Global, and Columbia 300 product you purchase from us.